Shipping policy

 NuTrendz Customs – Quick & Custom-Friendly Shopping Policy

Speedy Processing
All orders ship in 1–3 business days (Mon–Fri, excluding holidays). You’ll get an instant email when your package is on the move.

Shipping Options You Love
Choose from UPS, FedEx & USPS , pick what works best for you!

Local Delivery
We offer local delivery up to 50 miles. Need delivery further out? Contact us to see if our drivers are willing to go the distance.

Warehouse & In-Store Pickup – “Grab & Go!”
Skip shipping fees and pick up your order at our warehouse:
8515 Edgeworth Drive, Capitol Heights, MD 20743
Orders are ready for pickup within 1–3 business days. Pickup hours: Monday–Friday, 11 AM – 7 PM.
Bring your order confirmation email and grab your goodies hassle-free!

Stay in the Loop
Tracking comes with every order. Sometimes packages move faster than USPS updates don’t worry, it’s still on its way!

Easy Returns
Returns accepted within 14 days on unused items custom items are final sale unless otherwise noted.
Double-check all custom details (names, spellings, dates) before ordering.
Damaged items? Send a photo to support@nutrendzcustoms.com and we’ll handle it.

Custom Orders Policy

• No Returns on Custom Items: Made just for you, final sale unless otherwise noted.

• Accuracy is Key: Confirm all details before submitting your order. Errors submitted by the customer cannot be corrected after production without fees.

• Damaged Custom Items: Contact us immediately with photos we’ll review on a case-by-case basis.

Questions?
Our team is here for you → support@nutrendzcustoms.com

For our full return policy please visit our  return policy page if you have one. 

Shop with confidence. Shop NuTrendz Customs.